Crisis Response

Crisis Hotline

Team Wellness Center 24 Hour Crisis Hotline
Crisis and Addiction Response Team (C.A.R.T.): 313-969-5387

Crisis Stabilization on Site (Crisis SOS)

Team Wellness Center recognizes that “a member in crisis” is part of the business norm for our industry. Given the varying degrees of diagnoses and with individuals at different stages in their recovery, we must be prepared to respond to a crisis.

Often, the response to the crisis can be more traumatic to the member than the initial trigger and/or their traumatic history. Therefore, Team has developed a program that emphasizes a more gentle and immediate approach to psychiatric emergencies that treat the member in place, at the outpatient clinic where the event occurs.

Our staff of psychiatric prescribers, nurses, and clinical therapists help the member to regroup, administer fast-acting medication (if necessary), and allows the member to rest in a quiet room that is welcoming and comfortable, away from the stimuli in the rest of the clinic. The member is under continuous watch and re-evaluation until the episode has passed and the treatment team clears them. No restraints are used.

The Stabilization On-site Program’s goal is to stabilize the symptoms and to engage or
re-engage the individual in an appropriate treatment service to address the problem(s) that led to the crisis. The capacity for mobile outreach exists when an individual is unable or unwilling to come to the clinic service site. Services offered assist in reducing hospitalization without compromising clinical outcomes.

The SOS program’s benefits and successes includes:

Members are treated by a clinical team that they already know and trust;
No disruption in the members medication regimen by a hospital or ER doctor who doesn’t know them and is not familiar with their case;
Tremendous cost-savings to the system and community because no ambulance, police, or emergency room personnel were involved;
Embodies essential values of timely access, least-restrictive interventions, strength-based prospective, trauma informed care, and a person-centered approach;
24/7 Crisis Hotline and Warmlines;

CART (Crisis & Addiction Response Team)

The Crisis Addiction Response Team program (CART) dispatches a mobile outreach team to emergency departments at area hospitals to support individuals during a mental health or opioid related crisis. Individuals that have presented at a local ER for substance abuse and/or mental health care, are referred to Team by the releasing physician. To avoid releasing the member back to the streets where the chance of recidivism within a short period is highly likely, Team picks the member up, brings them to a clinic where the outpatient team assists them as needed. Team Wellness Center works with the hospital to ensure that the individual is getting the continuous care in an outpatient setting to reduce the likelihood of a going back to the ER.

Suicide Prevention

Team’s Crisis SOS staff members are trained to manage the signs and symptoms of suicide ideation or support individuals after a suicide attempt. If you or someone you know may be contemplating suicide, call the Team Wellness Center 24 hour crisis line at 888-813-TEAM(8326).

You can also call the National Suicide Prevention Lifeline at 1-800-273-TALK(8255) or email them at


Additional Survivor and Grief Resources

First Step
Provides free and confidential programs designed to help survivors of violence
(734) 722-6800 24 Hour Helpline

Detroit Police Dept. Victims Assistance Program, 1151 Taylor, Blgd. 6, Detroit, MI 48202
Sexual Assault Services and Domestic Violence Services
24 hour Crisis Line : (313) 833-1660

Provides free comprehensive programs for victims of domestic violence and sexual assault, shelters, counseling and advocacy
24 hour Crisis Line : (877) 922-1274

La Vida
Sexual Assault Services and Domestic Violence Services, 5635 W. Fort St.,
Detroit, Michigan 48209
24 hour Crisis Line : (313) 849-3920

Turning Point
Sexual Assault Services and Domestic Violence Services
Crisis Line : (586) 463-6990

Wayne County SAFE Program
Provides free rape kits and sexual assault services including counseling and advocacy
Page Crisis Phone for Immediate Assistance (313) 430-8000
Business Phone (313) 964-9701

YMCA Interim House
Sexual Assault Services and Domestic Violence Services
Crisis Line : (313) 861-5300

National Sexual Assault Hotline
1 (800) 656-HOPE (4673)

Sexual Assault Healing Circle @ SASHA CENTER
Every Tuesday in 2019 @440 Burroughs, Tech Town, Detroit, MI 48202,
Topics are Trauma Informed, hosted by Licensed Clinical Social Worker
1 (888) 865-7055 Pre-Registration is Required

Equality Michigan Victims Services
Provides dedicated survivor-centered services to LGBTQ, SGL, and individuals living
with HIV who have experienced violence, discrimination, and harassment
19641 W. Seven Mile, Detroit, Michigan 48219 (313) 537-7000

LGBTQ Youth Suicide Hotline
1 (866) 4-U-TREVOR (487-3867)

NSO Emergency Telephone Services
(313) 224-7000

Survivors of Suicide Group
220 Bagley, Suite 626 Detroit, MI 48226
Contact Person: Mike Mitchell
(313) 224-7000 / (4) Meetings per Month

Howe-Peterson Funeral Services & Cremation Services (313) 561-1500
Provides non-denominational Grief Support groups
● Helping Hands: for children ages 5 to 12
● Teen Connection: reaching out to teens ages 13 to 17
● Journey Through Grief: for those who are over 18

Emotional Support Collaborative (313) 415-9622
Meets weekly to provide an atmosphere of understanding and support

Open Arms Grief Support: A children’s Grieving Program
St. Johns Providence Hospital, 4777 E. Outer Drive, Detroit, Michigan 48234
(313) 369-5780

Kevin’s Song
Peer-based, non-clinical support to help those impacted by suicide loss cope with grief.
Grosse Pointe Memorial Church
16 Lake Shore Drive
Grosse Pointe Farms, MI 48236
Open group for those who have lost a loved one, friend, colleague to suicide
No registration is necessary / No charge

SandCastles Grief Support Program
Henry Ford Health System 1 Ford Place, #4A Detroit, MI 48202
(313) 874-6881

Accepts most major insurances
For the uninsured, sliding fee schedule based on income available

Locations & MapFind a Clinic Near You
  • Eastern Market Clinic2925 Russell St., Detroit, MI 48207
  • Southgate Clinic14799 Dix-Toledo Rd., Southgate,
    MI 48195
  • Team East Clinic6309 Mack Ave., Detroit, MI 48207
  • Team West Clinic34290 Ford Rd., Westland, MI 48185
  • primary care & dental clinic3646 Mt. Elliott St. Detroit MI, 48207
  • Team Jefferson 11105 E Jefferson Ave., Detroit,
    MI 48214
Contact usYour Health Is Our Mission

If you have any questions, please fill out the form. Our friendly and knowledgeable staff are here to assist you.

Call Us:(888) 813-TEAM (8326)